Telegram
Telegram connects in a minute with a bot token and needs nothing configured on our side, which makes it the quickest way to see how the shared inbox behaves with a real channel.
You supply:
a Telegram bot token.
What the Telegram channel carries
A bot token is all it takes
Create a bot with Telegram's own BotFather, paste the token into the dashboard, and the channel is live. No application review and no credentials from us.
Text, media and files
Messages, photos, documents and voice notes arrive in the conversation and can be answered from the same reply box as every other channel.
Automation and routing apply
Automation rules, assignment, labels and canned responses treat a Telegram conversation like any other, so a rule you wrote once covers it too.