Nine channels, one inbox
Each channel below can be connected from the dashboard once you have the provider account it needs. Channels still in beta are marked, and we do not list channels we cannot connect.
The official WhatsApp Business Cloud API: rich messages, approved templates and campaigns, all in the team inbox.
You supply: a WhatsApp Business account, connected through guided signup or your own API credentials.
Website chat
A chat widget for your own site, with pre-chat forms and file attachments.
You supply: one line of JavaScript on your site.
Turn a shared mailbox into conversations, through Gmail, Microsoft 365 or plain IMAP and SMTP.
You supply: the mailbox you want to connect.
SMS
Two-way SMS through Twilio or Bandwidth.
You supply: your Twilio or Bandwidth account.
Telegram
Connect a Telegram bot and answer from the same inbox.
You supply: a Telegram bot token.
LINE
Connect a LINE official account.
You supply: your LINE channel credentials.
Facebook Messenger setup needed
Answer Facebook page messages in the team inbox.
You supply: a Facebook app configured on this installation, and your page.
Instagram DM setup needed
Answer Instagram direct messages beside every other channel.
You supply: an Instagram app configured on this installation, and your professional account.
API channel
Build your own channel on top of the API when you need something custom.
You supply: your own integration code.
TikTok beta
TikTok messaging, available on installations configured for it.
You supply: a TikTok app configured on this installation.