Support desk
When you need us rather than the documentation, you open a ticket from inside your own workspace, so the request arrives with the account, the inbox and the context already attached.
How support works
Tickets from inside your account
Help and Support in the dashboard opens a ticket against your workspace. Nothing to copy, no account number to quote.
The thread stays in one place
Replies from our side arrive on the same ticket and are notified by email, so the history of a problem is one thread rather than a mailbox search.
Documentation first, where it is faster
The documentation is public, searchable, bilingual and free to read without an account — for most setup questions it is the quicker answer.
Worth knowing
Tickets are opened from inside a signed-in account; there is no public ticket form. If you are not a customer yet, email us and a person will reply.